computer update

[elanya]

when I called the store at 4:30 today...... which I shouldn't have had to do, since they were supposed to get back to me 2-4 days after I dropped it off to, at minimum, tell me what was wrong... I learned that 'the monitor' needs to be replaced. Now granted the girl I talked to is not one of their techs, and I'm sure that in theory when they call me tomorrow (a week after I took it in) they will be able to tell me something a little less retarded. They are supposed to call me with quoted for having it replaced. Now, You know, I'm not a retard, and I can also use google to price things, so, I am gong to consider whatever bill they present me with very carefully :p


I don't know - maybe I am being too harsh, but I took it in last Tuesday, and they said 2-4 days.... Technically I have not heard from *them* yet, and by the time they do, it will have been a week. They could have at least called to let me know that there was a delay, or something. I gave them two phone numbers and an email address, so they really have no excuse.

I really am full of cranky tonight. I came in to school but I am too annoyed to be productive. Or else that's just a new exciting excuse.... who can say :P

Comments

[amaena.livejournal.com]

Let me tell you, in a tech shop, the squeaky wheel gets the grease, absolutely.

It may be a pain in the ass, but if you do follow up with calls, your stuff will get done faster. (after the initial period :P)

[ladyiolanthe.livejournal.com]

*Hugs* No love for the geeks at that store. Most other geeks are super awesome, though.